Legal

General Conditions of Access and Use of Basque Country Guide
The website www.basquecountryguide.com and the Android and iOS apps called “Basque Country Guide” are owned by Flying Macarons, SL (hereinafter, Basque Country Guide), with registered address at Gorliz, Bizkaia, Spain, NIF number B22577647 and email address hello@flyingmacarons.com .
Access to and use of the website and/or apps attributes the condition of “User” to the person doing so and implies full, express, and unreserved acceptance of these general conditions, in force at the time of access. If the user does not fully understand these terms of use or does not agree with them, they must refrain from using and operating through this website.
These general conditions govern solely and exclusively the use of the Basque Country Guide website by users who access and/or browse www.basquecountryguide.com and the Android and IOS app called “Basque Country Guide”. These general conditions are displayed on the basquecountryguide.com website so that users can read, print, and store them.
FIRST.- CONDITIONS OF ACCESS AND USE
The use of the Basque Country Guide is free and does not require prior user registration. In those cases where access and/or use of certain services and/or content require user registration or subscription, it will be necessary for them to previously accept the corresponding Privacy Policy and the specific General Conditions, access to them not being possible without said acceptance.
The conditions of access and use of the Basque Country Guide are strictly governed by current law and the principle of good faith, the user committing to make good use of the website. All acts that violate rights or interests of third parties (right to privacy, data protection, intellectual property, etc.), or current regulations are prohibited.
Basque Country Guide expressly prohibits:
- Carrying out actions that may cause, on the website or through it, by any means, any type of damage to the systems of Basque Country Guide or third parties.
- Carrying out without due authorization any type of advertising or commercial information directly or covertly, sending mass emails (“spamming”) or sending large messages in order to block network servers (“mail bombing”).
The user agrees not to use Basque Country Guide, or the content or information and/or the services offered therein for carrying out activities contrary to the law and to respect at all times these general conditions.
Basque Country Guide may interrupt access to its website or apps at any time if it detects use contrary to legality, good faith, or these general conditions.
SECOND.- CONTENTS
The content incorporated into Basque Country Guide has been prepared and included by Basque Country Guide, using internal and external sources, in such a way that Basque Country Guide is only responsible for internally prepared content.
Basque Country Guide reserves the right to modify the existing content on its website at any time. Basque Country Guide does not ensure or be held responsible for the proper functioning of links to third-party websites that appear on the website.
In addition, through the website basquecountryguide.com, free and/or paid services offered by unrelated third parties may be made available to users, which will be governed by the particular conditions of said services. Basque Country Guide does not guarantee in any case the veracity, accuracy or timeliness of the content and services offered by third parties and is expressly exonerated from any type of liability for damages and losses that may arise from the lack of accuracy of these contents and services.
THIRD.- RESPONSIBILITY
Basque Country Guide will in no case be responsible for:
- Failures and incidents that may occur in communications, deletion or incomplete transmissions in such a way that it is not guaranteed that the services of the website are constantly operational.
- The production of any type of damage that users or third parties may cause on the website.
- The reliability and veracity of the information introduced by third parties on the website, either directly or through links.
Basque Country Guide reserves the right to suspend access without prior notice in a discretionary manner and permanently or temporarily until the effective liability for the damages that may occur is ensured.
Basque Country Guide will collaborate and notify the competent authority of the aforementioned incidents at the time it becomes reliably aware that the damages caused constitute any type of illegal activity.
FOURTH.- COOKIES
If you click on the “Save” button of any post, place or event a cookie called “mymap” will be set in your browser. It’s only usage is to save your favorite places, so you can check them in Favorites page. This is a technical cookie, contains no personal data, and has no expiration date, but you can delete it by removing any saved place.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This is a technical cookie, contains no personal data and is discarded when you close your browser.
FIFTH.- PRIVACY POLICY
Basque Country Guide does not collect any kind of personal data from users or visitors of our website or apps. Our website and mobile applications do not request any kind of personal data to users or visitors, so no personal data processing will happen by just using our website and applications.
We only collect and conserve the email address and the filled message of these users or visitors who fill and submit the Contact Form available https://basquecountryguide.com/contact/ . In such cases:
- We do not share your personal data with anyone.
- Your personal data is delivered by secure email, but means that your personal data may be transferred to and stored temporarily in mail servers located outside the European Union.
- Your personal data might be retained indefinitely.
- You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
- You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
SIXTH.- COPYRIGHT
The own contents, programming and design of the website basquecountryguide.com are fully protected by copyright, expressly prohibiting any reproduction, communication, distribution and transformation of the aforementioned protected elements, unless with the express consent of Basque Country Guide.
Basque Country Guide may use external sources for the elaboration of its contents and establish links or hyperlinks to articles or information from third parties, always citing the source. The legitimate owner of the copyright of the information thus included may request at any time the removal of the aforementioned content.
The materials, both graphic and written, sent by users through the means made available to them on the website are the property of the user, who affirms when sending them their legitimate authorship and assigns the rights of reproduction and distribution to Basque Country Guide.
SEVENTH.- JURISDICTION AND APPLICABLE LAW
These general conditions are governed by Spanish law. The Courts of Basque Country are competent to resolve any dispute or conflict that may arise from these general conditions, the user expressly waiving any other jurisdiction that may correspond to them.
EIGHTH.- MISCELLANEOUS
The declaration of nullity of one or some of the clauses of these Conditions does not affect the validity of the remaining ones, which will remain in force. Basque Country Guide may not exercise any of the rights and faculties conferred in this document these Conditions, which will not imply in any case the waiver of the same, unless expressly recognized by Basque Country Guide.
These General Conditions may be modified by Basque Country Guide when deemed appropriate. The modification will take effect from the day following the date of its publication.
Publication date: October 3, 2025